Shipping & Delivery Policy

Effective Date: May 19, 2025
Last Updated: May 19, 2025

At Enspirez, we offer a range of services including online coaching programs, virtual tools, and occasional offline materials or event kits. This policy explains how and when these are delivered to our customers.

🌐 DIGITAL / VIRTUAL SERVICE DELIVERY

Most of our offerings are delivered digitally and virtually through secure online platforms. Here’s how:

✅ Instant Access:

• Upon successful payment, you will receive immediate access to:

  • Coaching program dashboards

  • eBooks, templates, and toolkits

  • Recorded trainings or live session schedules

  • Member portals or online communities

⏱ Delivery Time:

• Access is granted within 3-5 business days via your registered email.

• If you do not receive access within the given dates, please check spam folders or contact support@enspirez.com.

🔐 Access Method:

• All digital services are accessed via:

  • Enspirez-hosted platforms

  • Private Google Drive folders (for templates/resources)

  • Zoom, Meet, or other live conferencing tools (for live coaching)

🧾 PHYSICAL / OFFLINE DELIVERY (If Applicable)

While most of our services are digital, certain products or events may include offline delivery:

Examples:

• Welcome kits, notebooks, event badges (for premium cohorts)

• Branded merchandise or printed branding collaterals

• Certificates of completion (for certain offline bootcamps)

🚚 Delivery Timeframe:

• Shipped within 7–10 business days after confirmation or request.

• Tracking details will be emailed once dispatched.

• Delivery timelines may vary based on location, courier, and customs.

🌍 Shipping Zones:

• We currently ship to: India (Pan India), USA, UK, Australia, UAE, and Singapore.

• For international deliveries, additional customs duties may apply.

📦 Shipping Charges:

• Shipping fees (if any) will be clearly mentioned at checkout or communicated via email.

• Free shipping may be offered on premium programs or bundled plans.

🛠️ Failed Deliveries or Incorrect Address

• Please ensure your shipping address is accurate during checkout or onboarding.

• Enspirez is not responsible for delays or loss due to incorrect shipping details.

• If a package is returned, reshipping costs will be borne by the customer.

🧑‍💼 Event / Offline Program Attendance

For live bootcamps, retreats, or physical events:

• Your seat confirmation and event details will be sent via email.

• Printed resources (if any) will be handed over at the venue or shipped before the event.

• Delivery of materials is tied to full payment confirmation and registration.

📩 Questions or Delivery Support?

If you experience any issues with delivery or digital access, please contact us immediately at:

📧 support@enspirez.com
📧 For legal matters: legal@enspirez.com

We typically respond within 3-5 business days.